It depends. Most insurances now follow “direct access” rules, allowing you to be seen in physical therapy without physician referral, however, there are still some that require referral before beginning therapy. If you would like more info or need to determine if you can see us without referral. Give us a call at (478) 550-3702.

Any orthopedic injury non-operative or post-operative (ankle sprain, total knee replacement, rotator cuff tendinitis, rotator cuff repair, etc), generalized weakness, balance, and gait difficulties. Find our list of services here.

Any sort of loose fitting clothing, athletic wear, tennis shoes that may be removed easily.

Typically initial evaluations last 1 hour, with follow ups lasting 1 hour to 1.5 hours depending on injury.

Initially, you will be evaluated by a physical therapist. After they determine the proper treatments for your injury, you may receive a number of manual treatments (dry needling, soft tissue massage, cupping, mobilization or manipulation), as well as, exercise to maintain that manual treatment, and modalities (electrical stimulation, ultrasound, compression, ice, moist heat) to calm down pain and inflammation.

Optum: Kimberlyn and Bonnie

• United Healthcare

• UnitedHealthcare Life Insurance Company (UnitedHealthOne ®)

• Golden Rule Insurance Company (Golden Rule ®)

• Oxford Health Insurance, Inc. (UnitedHealthOne)

• Definity Health

• Student Resources

• UnitedHealthcare® Individual and Family Plan (a.k.a., Individual Exchange Plan)

• United Medical Resources (UMR)

• New York State Empire Plan

• New York State Excelsior Plan

• NY State Student Employee Health Plan

• New York Power Authority Health Plan

• Veterans Affairs (VA) Community Care Network (CCN)

• Zelis Healthcare

Optum WC: Kimberlyn and Bonnie

• Optum Healthcare Solutions, LLC (WC)

• Align Networks, Inc.

• Smart Comp, LLC

• Prime Health Services, Inc. Auto Liability

• CorVel Corporation Auto Liability

• Prime Health Services, Inc. Workers’ Comp

• CorVel Corporation Workers’ Comp

• Rockport Community Network, Inc

• Procura Management Work Comp

• TechHealth

ASH: Kimberlyn and Bonnie

• Cigna (referral required)

Secure Health: Kimberlyn only

• Medcost

Medicare: Kimberlyn and Bonnie

Medicare Railroad: Kimberlyn and Bonnie

Worker’s Compensation: Kimberlyn and Bonnie

• Medrisk

• OneCall

• Therapy Direct

• Direct Therapy

• Streamline

• CareIQ

• Other Direct Pay Contracts?

Blue Cross Blue Shield: Kimberlyn and Bonnie

Aetna: Kimberlyn and Bonnie

Wellcare: Kimberlyn Only

Alliant: Kimberlyn Only

Humana PPO (out of network): Kimberlyn and Bonnie

Tricare: Kimberlyn Only